Our assurance to you 

We understand that planning your cruise is a big commitment. At Scenic we do all we can to ensure you have peace of mind, from the minute you book your journey to the moment you step on board.

Recent updates

 

Updated 18th January, 2024. 
At Scenic, we understand how important travel plans are. This update will provide you with handy information on the status of our current cruise operations and health and wellbeing protocols.

 
Air Travel & Flight Arrangements: 
The current demand for global travel has seen significant impacts on the travel industry, both due to the surge in traveller movements as well as shortages in labour. We are currently receiving many last minute flight adjustments from airlines due to their scheduling amendments and changes in airport operations.

We will update guests as a priority of any change to their flight tickets held by Scenic. If you have booked flights with a travel advisor, or the airline directly, please contact us to update us with any changes by emailing ukoffice@scenic.co.uk and include your Full Name, Cruise Departure Date, Booking Number, Contact Details and a summary of your new arrangements including new flight details.

Read our Essential Pre-Cruise Travel Information here




Health & safety 

Rest assured in the knowledge that our dedicated crew members make your health and safety a top priority. 
Helicopter crew standing in front of helicopter on landing pad Helicopter crew standing in front of helicopter on landing pad

The assurance of a global brand 
 

As a global group, we’re committed to maintaining outstanding levels of service. We partner with businesses and suppliers worldwide to provide the best in cruising, so you can rest assured that your journey is in safe hands.
Ocean ship crew standing on the helicopter landing pad Ocean ship crew standing on the helicopter landing pad

Additional information

Women sitting at a desk with floor to ceiling views whilst sailing the Mekong Women sitting at a desk with floor to ceiling views whilst sailing the Mekong

Contact Us

Reach out to our cruise experts for help and advice.

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Health & Safety

Learn more about how our dedicated crew members make your health and safety a top priority.

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FAQ

Find the answers you’re looking for to plan, prepare, and pack for your luxury cruise.

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